Privacy Policy

At Flexitroop, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. By using Flexitroop, you consent to the data practices described in this policy.

2.1 Information You Provide

We collect information that you voluntarily provide when you:

• Create an account (name, email, company details, contact information)
• List bench employees (employee profiles, skills, experience, availability)
• Submit or respond to requests (project requirements, communication)
• Upload documents (NDAs, contracts, certifications)
• Contact our support team (correspondence, feedback)

2.2 Automatically Collected Information

When you use our platform, we automatically collect:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, features used, time spent on platform)
• Cookies and tracking technologies (session data, preferences)
• Log data (access times, errors, performance metrics)

2.3 Information from Third Parties

We may receive information from third-party services you connect to your account, business partners, or public databases to verify company information and enhance platform functionality.

We use collected information to:

• Provide, operate, and maintain our platform services
• Facilitate connections between Resource Providers and Requesters
• Process requests, approvals, and transactions
• Verify identities and prevent fraud
• Send notifications about account activity, matches, and platform updates
• Improve and personalize user experience
• Analyze platform usage and develop new features
• Comply with legal obligations and enforce our Terms of Service
• Provide customer support and respond to inquiries

4.1 With Other Users

When you list bench employees or submit requests, relevant information is shared with other platform users to facilitate connections. Profile information becomes visible to potential requesters, and your company information is shared when engaging in transactions.

4.2 With Service Providers

We share information with trusted third-party service providers who assist us with:

• Cloud hosting and data storage
• Payment processing
• Email communication services
• Analytics and performance monitoring
• Customer support tools

4.3 Legal Requirements

We may disclose information when required by law, to respond to legal processes, to protect our rights or property, to prevent fraud or security issues, or to protect the safety of users or the public.

4.4 Business Transfers

If Flexitroop is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

We implement industry-standard security measures to protect your information:

• Encryption of data in transit and at rest
• Secure servers and regular security audits
• Access controls and authentication protocols
• Regular backups and disaster recovery procedures
• Employee training on data protection

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

We retain your information for as long as your account is active or as needed to provide services. We may retain certain information after account closure for legal compliance, dispute resolution, and fraud prevention. You may request deletion of your data, subject to legal and operational requirements.

Depending on your location, you may have the right to:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to certain processing of your information
• Restriction: Request restriction of processing
• Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, contact us at pranesh.j@cloudcolon.com. We will respond within 30 days.

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for platform functionality
• Analytics Cookies: Help us understand how users interact with the platform
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used to deliver relevant advertisements

You can control cookies through your browser settings, but disabling certain cookies may affect platform functionality.

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Flexitroop is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or platform notification. The "Last updated" date at the top indicates when the policy was last revised.

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: